A pipe burst, and now your basement is flooding. What do you do now? First of all, don’t panic. Yes, you need to move quickly, but you also need to stay calm. Take a deep breath, and as soon as you’ve done that, follow the steps below as quickly as possible.
Turn Off the Water
The first thing you’ll need to do is stop the water flow. If you know which pipe burst, you can simply turn off the water that flows through that pipe. For example, if you know that the burst pipe runs to your kitchen sink, you can find the shut-off valve under that sink. If, however, you have no idea which valve you should shut off, you’ll have to disconnect the water for the entire house. You may find this valve next to your water heater. Once you turn off the water, the flood will stop rising. Now take another deep breath. You’ve done the most important part. The initial part of the emergency is over. Now you can calmly move on to the next steps.
Remove What You Can
If you notice any pieces of furniture or other items that you can easily remove from the water, go ahead and do that now. Although a good restoration company may salvage a large portion of your belongings, it’s better to keep as many possessions out of the water as you can.
Tell Your Insurance Company About the Burst Pipes
Now you can move on to making phone calls. First, talk to your home insurance company. You may have some coverage for home disasters like burst pipes. Find out if your policy covers this disaster. Even if it doesn’t, at least you’ll know for sure without having to wonder about whether you could have saved some money. After this call, you’ll have one more important call to make.
Call On-Site Disaster Restoration
Next, you’ll need a certified and highly trained team to remove the water from your basement. At this stage, the best thing you can do is call the experts. With many years of experience, On-Site Disaster Recovery will remove the water from your home as quickly and safely as possible. We have 24/7 emergency service, which means that we can get to work right away.
The difference between On-Site and other restoration companies is that On-Site will get it right the first time. If an inexperienced team removes the water from your home, they can cause secondary damage and leave mold behind. At On-Site, we know that we have a responsibility to your home, and we take that responsibility seriously. Call us today at 855-209-7280 to reach our emergency line.
If this is an emergency, please call 248-269-3000 for immediate 24/7 service.
Disaster Restoration Company in Southeast Michigan
On-Site Specialty Cleaning & Restoration leverages leading technology, progressive training, and open communication to provide superior home disaster restoration results to our clients.
We have evolved our company for over a decade from a specialty cleaning of high-end upholstery and oriental rugs to a disaster and restoration service company.