Award-Winning Restoration Company

 Ice dams and frozen pipes are the #1 culprit of water damage claims in the winter

Frozen Pipes and Ice Damming

Welcome to On-Site Specialty Cleaning + Restoration, your trusted partner in mitigating the risks associated with frozen pipes and ice damming. As winter sets in, homeowners face the daunting challenge of protecting their properties from the havoc wreaked by freezing temperatures. From ice dams causing roof leaks to frozen pipes leading to burst plumbing, the consequences can be severe and costly. Fortunately, with our specialized expertise and state-of-the-art technology, we're here to safeguard your home and peace of mind.

Safeguard Your Property Now Call (800) 993-9345

What We Do

At On-Site, we specialize in mitigating the damages caused by frozen pipes and ice damming. Our experienced team is equipped to handle emergencies promptly and effectively, minimizing the impact on your property. From assessing the extent of the damage to implementing swift solutions, we ensure that your home is protected throughout the winter months.

Contact us for emergency assistance at (800) 993-9345.

Frozen pipes in Warren, MI area basement

Our Process

  1. Inspection and Assessment: We commence with a comprehensive inspection of your property by utilizing cutting-edge technology, such as thermal imaging, to pinpoint vulnerabilities and potential risks associated with frozen pipes and ice damming.
  2. Tailored Solutions: Following our assessment, we devise customized solutions tailored to address your unique needs and concerns. Whether it involves implementing insulation upgrades or providing emergency thawing services, our approach is personalized to ensure optimal results.
  3. Prompt Execution: We act swiftly to implement our solutions, leveraging our expertise and specialized equipment to minimize disruptions and mitigate the impact on your property.
  4. Clear Communication: Throughout the process, we maintain transparent communication, keeping you informed of our findings and progress every step of the way. Your understanding and confidence in our services are paramount.
  5. Continued Support and Preventative Measures: Our commitment extends beyond immediate fixes. We offer ongoing support and recommendations to prevent future occurrences of frozen pipes and ice damming. From advising on insulation enhancements to offering tips for winterizing your home, we're dedicated to helping you safeguard your property in the long term.

Learn more about our process at (800) 993-9345.

Types of Services

At On-Site, we offer a comprehensive range of services to address the challenges posed by frozen pipes and ice damming. Our specialized solutions include:

  • Ice Dam Removal

    Ice dams pose a significant risk to your property, potentially leading to roof leaks, water damage, and structural issues. Our expert team utilizes advanced techniques and technology to safely and effectively remove ice dams from your roof. Whether using steam technology or specialized equipment, we ensure that your roof is clear of ice dams, preventing further damage to your home.

  • Frozen Pipe Mitigation

    Frozen pipes can result in costly repairs and extensive water damage if not addressed promptly. Our experienced technicians are equipped to handle frozen pipes of all sizes and configurations. Using specialized tools and techniques, we thaw frozen pipes safely and efficiently, minimizing the risk of bursts and water leaks. Additionally, we provide insulation solutions to prevent future freezing and protect your plumbing system year-round.

  • Water Damage Restoration

    In the unfortunate event of water damage caused by frozen pipes or ice damming, our team is here to help restore your property to its pre-damage condition. We offer comprehensive water damage restoration services, including water extraction, drying, dehumidification, and mold remediation. With our prompt response and thorough approach, we mitigate the long-term effects of water damage, ensuring a swift and successful restoration process.

  • Insulation and Ventilation Assessment

    Proper insulation and ventilation are essential for preventing ice damming and frozen pipes. Our team conducts thorough assessments of your home's insulation and ventilation systems to identify any deficiencies or areas of concern. Based on our findings, we provide tailored recommendations to improve insulation, enhance ventilation, and prevent future issues. By addressing these critical factors, we help you safeguard your property against the risks associated with winter weather.

  • Emergency Response and 24/7 Support

    Emergencies don't wait for convenient times, which is why we offer around-the-clock emergency response and support. Whether you're dealing with a burst pipe in the middle of the night or an ice dam causing roof leaks on the weekend, you can count on us to be there when you need us most. Our dedicated team is ready to respond promptly to any emergency situation, providing expert assistance and peace of mind when you need it most.

Protect Your Property with Our Specialized Services

Why Choose On-Site

  • Free Inspections
  • 24 Years of Experience
  • Locally Owned & Operated
  • Licensed, Bonded & Insured
  • At Your Door in 2 Hours or Less
  • A+ Rating on BBB
  • Insurance Claim Assistance

Have you discovered a frozen pipe or a leak from an ice dam on your property? Call our water damage cleanup experts now!

(800) 993-9345

Free Inspections, 24/7 Emergency Service, 365 Days a Year

Contact Us Today

Our Techniques and Technology

At On-Site, we leverage advanced techniques and technology to deliver superior results. Our arsenal includes:

  • Thermal Imaging: Identifying hidden areas of heat loss and potential ice dam formation. Learn how thermal imaging enhances our services.
  • Steam Technology: Utilizing steam to safely remove ice dams without causing damage to your roof.

Still have a question? Give us a call to get additional information.

(800) 993-9345
Infrared (thermal) camera identifying hidden leak

DIY Tips and Preventative Measures

While our professional services are invaluable, there are steps homeowners can take to mitigate the risks of frozen pipes and ice damming. Consider the following DIY tips and preventative measures:

Ensure that your attic and exterior walls are adequately insulated to prevent heat loss and ice dam formation. Learn how to properly insulate your home.

Wrap vulnerable pipes with insulation sleeves to protect them from freezing temperatures. Discover effective pipe insulation techniques.

Implement Preventative Measures to Prevent Ice Damming Issues Next Winter

Attic insulation

Navigating Insurance and Claims

Dealing with insurance claims can be overwhelming, especially in the aftermath of frozen pipes or ice dam damage. At On-Site, we're here to guide you through the process, ensuring that you receive the coverage you deserve. From documenting the damage to liaising with your insurance provider, we'll handle the complexities so you can focus on restoring your home.

Let us handle your insurance claim by calling (800) 993-9345.

Insurance claim assistance

Environmental and Health Considerations: We Are a Green Company

Frozen pipes and ice damming can lead to significant water damage, but beyond the immediate structural issues, there are also environmental and health concerns to consider. Mold growth, compromised indoor air quality, and water contamination are all potential risks associated with water damage from these winter-related issues.

At On-Site, we understand these hazards and take proactive steps to address them, ensuring the safety of your property and the well-being of everyone inside.

Key Features of Our Green Cleaning Products

  1. Biodegradable Ingredients: The cleaning products we use are made with naturally derived ingredients that break down quickly, so they won't pollute the environment or harm water supplies during the restoration process.
  2. Non-Toxic and Safe: We avoid using harsh chemicals like ammonia, bleach, and VOCs (volatile organic compounds), which can contribute to respiratory issues, allergic reactions, or chemical burns.
  3. Effective Yet Gentle: While our products are environmentally friendly, they're still highly effective in tackling mold, mildew, bacteria, and other contaminants often found in water-damaged areas.
  4. Sustainable Packaging: Many of the green cleaning products we use come in recyclable or biodegradable packaging, which helps reduce waste.
  5. Certified Green Labels: Some of the products we use are certified by organizations such as the EPA's Safer Choice, Green Seal, or EcoLogo, ensuring they meet high standards for both safety and environmental impact.

Frequently Asked Questions

Ice dam repair may be covered by insurance, depending on your policy and the extent of the damage. We can assist you in navigating the claims process and maximizing your coverage.

Preventing ice dams involves proper insulation, ventilation, and maintenance of your roof and gutters. Our experts can provide personalized recommendations for your home.

Signs of frozen pipes include reduced water flow or no water at all from faucets, unusual odors from drains, and visible frost on exposed pipes. If you suspect a water pipe freeze, it's essential to act quickly to prevent bursting.

If you discover frozen pipes, it's crucial to thaw them safely to prevent bursting and water damage. You can attempt to thaw them using gentle heat sources like a hairdryer or heating pad. However, if you're unsure or unable to thaw them safely, it's best to contact a professional plumber for assistance.

Still have questions? Contact us, and an On-Site professional will answer your question!

Why On-Site?

On-Site Specialty Cleaning + Restoration is your premier partner in mitigating the risks of frozen pipes and ice damming. With our expertise, technology, and commitment to excellence, we ensure that your property remains protected year-round. Don't let winter woes wreak havoc on your home—trust On-Site Specialty Cleaning + Restoration to safeguard your investment and peace of mind.

Schedule your consultation today at (800) 993-9345.

Certified Technicians

24/7 Service

Innovative Equipment

Best in Class Procedures

Disaster Restoration & Cleanup Across the Detroit Area

At On-Site Specialty Cleaning + Restoration, we are proud to serve the greater Northern and Metro Detroit areas with expert cleaning and restoration services. Our team is dedicated to providing top-quality solutions to both residential and commercial clients, ensuring your property is restored quickly and efficiently.

In addition to our dedication to excellence, we were recognized as a Top Place to Work in 2023 and 2024, a testament to our commitment to creating a positive environment for our team and customers alike. Recently, we also earned the distinction of being named one of the Best Water Damage Restoration Services in Southfield, MI in 2024 by Expertise.com.

No matter where you are in the Metro Detroit area, you can count on us for reliable, award-winning service. Contact us today to see how we can help restore your property to its best condition!

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